Shipping policy

Shipping & Delivery Policy

Last updated: 06\20\2026

Digital Delivery — No Physical Shipping

All products sold by loopelle.shop are digital downloads. Nothing is posted or couriered, so there are no shipping fees and no delivery addresses required at checkout.

How You Receive Your Order

Complete your purchase at checkout.
You'll be taken to a confirmation page with an immediate download link.
A confirmation email containing your download link is sent to the email address you entered at checkout.

Delivery time: Your download link is sent automatically, usually within a few minutes of your payment being confirmed. In rare cases, processing can take up to 2 hours.

Please Check Your Email Address

Your files can only be sent to the email address entered at checkout. Please double-check it before completing your order. If you notice a typo after ordering, contact us straight away at [YOUR EMAIL] and we'll resend to the correct address.

Haven't Received Your Email?

If your confirmation hasn't arrived after 2 hours:

Check your spam, junk, and promotions folders
Search your inbox for "loopelle.shop" or "order confirmation"
Confirm the email address on your order receipt is correct
Still nothing? Email us at info@loopelle.shop with your order number and we'll resend your files within 24 hours

We will always make sure you receive what you paid for.

File Format & What You'll Need

Files are supplied as PDF documents. You'll need a device with a PDF reader (free on virtually all phones, tablets, and computers). We recommend downloading on a computer or tablet where possible, and saving the file to your device — download links may expire after [NUMBER] days or [NUMBER] downloads.

International Orders

Because all products are digital, we deliver worldwide with no customs charges, import duties, or delivery delays.

Order Changes & Cancellations

Digital products are delivered instantly, so orders cannot be cancelled once the download link has been sent. Please see our Refund Policy for more information.